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The YourDC Difference Remote Hands

Contactless, on-site support to simplify the management of your infrastructure

When you strive for efficiency without compromise, YourDC Remote Hands support is a cost-effective solution, leaving your team free to focus on core business.

Serving as an extension to your in-house team, the YourDC “Remote Hands” team provide rapid response technical assistance.

On-demand or scheduled in advance

Our experienced, qualified and meticulous, technicians help maintain and service mission-critical infrastructure 24 x 7 x 365 assisting with

  • Preparing and installing new equipment to racks
  • Removal of old equipment, including secure and responsible disposal
  • Cabling, patching and labelling
  • General technical assistance
  • Shipping and receiving
  • Fault finding, fixes and testing
  • Audits
  • Installation/replacement of parts and equipment
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YourDC Remote Hands deliver results for Exetel

In a climate of state lockouts and travel restrictions, YourDC’s remote-hands support was integral when establishing Exetel’s new architecture in Adelaide on time and within budget.

“It is no longer a requirement for us to visit the site in person to make things happened. The YourDC are extremely customer-oriented, going that extra mile to deliver high-quality results we need to succeed,” compliments Vitek Piestrzynski, Chief Technical Officer, Exetel.

YourDC works seamlessly with Exetel’s local and international engineers to execute all works from sophisticated projects to routine maintenance and customer installs.

Your DC Ed Park 97

Need more?

When travel is restrictive or organisations are working remotely, YourDC can offer more extensive, contactless support to ensure your team can work safely and deliver results. We also offer custom pricing to help you deliver your project on time and within budget.

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Efficient, reliable and cost-effective

Avoid paying for time to travel and follow induction procedures – we’re ready to jump straight in a get to work. Billed on time, we work efficiently to help control your costs.

Extend your IT capability and efficiency with YourDC Remote Hands service.

Get in touch to find out more